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Use Case · Logistics

Every shipment.
Every customer.
Every update.

Shipment confirmations, delivery alerts, delay notifications, and customer satisfaction follow-ups — the communications that build trust in Nigerian logistics. On time. Every time.

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Features

Built for how Nigerian logistics actually works.

Shipment tracking alerts
Automated updates at every stage of the shipment journey — pickup, in transit, out for delivery, and delivered. Customers always know where their package is.
Delivery confirmations
Instant delivery confirmation sent to the customer the moment the package is marked delivered — with proof of delivery and a satisfaction check-in.
Delay & exception alerts
When a shipment is delayed or encounters an exception, proactive notification goes out immediately — with a new ETA and an apology that preserves the relationship.
Proof of delivery
Automated proof-of-delivery email with delivery timestamp and confirmation details — reducing disputes and giving customers the paper trail they need.
Post-delivery follow-up
A satisfaction check-in sent after delivery — collect ratings, resolve complaints before they become negative reviews, and turn first-time customers into repeat buyers.
Naira billing
Every shipment alert, every SMS update, every automated message — billed in Naira. Predictable costs that work with Nigerian logistics economics.
Workflows

The sequences that
build delivery trust.

Shipment lifecycle

Keep customers informed at every stage.

From order confirmed to package delivered — automated updates that reduce inbound support calls and build customer confidence.

Trigger
Order confirmed
Instant
Email + SMS
Order confirmed + tracking link
Day 0
Push
Package picked up — in transit
Day 1
SMS
Out for delivery today
Day 2
Email
Delivered — satisfaction check-in
Day 2
Exception handling

Turn a bad experience into a good one.

When delays happen, proactive communication is the difference between a complaint and a loyal customer.

Trigger
Delivery exception detected
Auto
Email + SMS
Delay notification + new ETA
Instant
Push
Update: package back on schedule
When resolved
Email
Delivered + apology credit
On delivery
Results

What Go-Mailer does for Nigerian logistics.

40%Support calls reduced

Reduction in inbound support calls with automated shipment updates.

96%Inbox placement rate

Your delivery alerts always reach the customer — across Nigerian telecoms and major email providers.

<400msTransactional delivery

Email delivery for time-critical logistics notifications.

“Go-Mailer has been a game-changer for our email marketing efforts! Its user-friendly interface, and reliable delivery have significantly improved our campaign performance. Kudos to the entire team!”

Lagos Ride
FunmilayoLagos Ride

Every delivery deserves
a great update.

Go-Mailer keeps your customers informed at every stage — automatically, reliably, in Naira.

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  • No dollar card needed
  • Naira billing always
  • Local support that picks up